One inbox for website inquiries
Bring inquiries submitted through your RookFront website widget into one customer inbox. See which conversations need attention without piecing together scattered messages.
RookFront features
The context you need. A next step you can act on.
A website inquiry inbox with AI assistance and a simple conversation workflow. Built to help your business review and respond.
Customer and conversation context
Keep submitted contact details and conversation history alongside the inquiry. Get back to the customer’s request without starting from scratch.
Rook Insight
AI helps summarize the conversation, identify likely intent, classify urgency and recommend a next action. Use it to support your judgment, not replace it.
Suggested response drafts
Start from a suggested reply that can ask for missing details. Review the draft and any business facts before responding through your usual communication channel. RookFront does not automatically send replies.
A visible conversation workflow
Move conversations through New, Open, Waiting and Closed as your team reviews them. Keep track of which conversations still need a next step.
Your website, your business context
Add the inquiry widget to your website and configure its allowed website origins. Tell RookFront about your services, area, hours and response preferences to give Rook Insight useful business context.
Five useful perspectives from Rook Insight.
- Summary
- A concise view of what the conversation says.
- Intent
- A likely category, such as a service request or pricing inquiry.
- Urgency
- A suggested priority to review, based on the message.
- Next action
- A recommendation for what your business should do next.
- Reply draft
- Suggested wording and relevant follow-up questions for your review.
AI can make mistakes. Confirm facts, availability and policies before responding.
Give every inquiry a clear next step.
Start with RookFront’s free beta. No credit card required.