How it works
Your website inquiry has somewhere to go.
Connect your website, collect the customer’s request and make the next response easier to prepare.
- 1
Create and verify your account
Start the free beta with your name, business name and email. Verify your email, then sign in. No credit card required.
- 2
Tell RookFront about your business
Add the business details you want Rook Insight to use. Business type, services, service area, hours and response preferences are optional.
- 3
Configure your website source
Name your website inquiry source and enter the website origins where your form will appear.
- 4
Install the inquiry widget
Copy the installation snippet into your website HTML where you want the form to appear. See a safe preview during onboarding.
- 5
Receive inquiries in your inbox
A customer submits the widget. Their inquiry, supplied contact details and conversation arrive together in your business inbox.
- 6
Review Rook Insight
Review the summary, likely intent, urgency and recommended next action. AI recommendations can be wrong, so check the details.
- 7
Choose your response
Use the suggested reply as a starting point. Review before sending through your usual email or other communication channel; RookFront does not send it for you.
- 8
Keep the conversation moving
Update New, Open, Waiting or Closed status as you handle the inquiry and follow up. Return to the conversation when you need its context.
Give every inquiry a clear next step.
Start with RookFront’s free beta. No credit card required.